To reset your password, click on Forgotten? next to the password field.
You will then be asked to enter:
- The country of the company (as indicated during registration)
- Depending on the country, you will be asked for the company ID. For France, this is the SIRET number. It must be the SIRET number provided during registration
- Finally, you must enter the email address provided during registration
If all this information is correct, an email will be sent to reset your password. This email also contains your login ID.
If you made a mistake in your email address when registering, you will not be able to reset your password. In this case, please contact our support team.
Please do not hesitate to contact our support team if you encounter any problems.