Support
Contact support
Our team answers by phone or email, 9 am to 6 pm (Paris time), on working days.
By phone
0 825 00 13 26 Service 0,20 € / appel + prix appel9 am to 6 pm (Paris time), on working days
By email
- SafeTender, submitting a bid support@safetender.com
- OK-ACTE, OK-HELIOS support-okacte@omnikles.com
- OK-OFFRE support-okoffre@omnikles.com
For a quick answer, please include
- The product concerned: SafeTender, OK-ACTE, OK-OFFRE, OK-HELIOS…
- Your role: buyer or supplier.
- The tender reference, if your request concerns a tender.
- The exact error message, ideally with a screenshot.
Your answer may already be in our frequently asked questions.